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CUSTOMER SUPPORT

For a refined experience, our dedicated support team is available to assist with your order and respond to your questions with the utmost attention.

 

SHIPPING

All orders are processed and shipped within 3-5 business days. Once your order is shipped, you will receive tracking confirmation via email to stay connected with the route of your package.

FINAL SALE

 

All sales are final and non-refundable to original form of payment. We encourage that our customers read the description of products carefully and entirely before placing an order.​

EXCHANGE

Your order is eligible for exchange providing that eyewear is in original, excellent condition. Eyewear must be exchanged within our 10 business day window from the delivery date of your package. Damaged frames will be returned back to the customer with the customer being responsible for return postage fees. 

 

For the best assistance with exchanges, please contact us. Failure to contact us before shipping an exchange can delay and/or forfeit your exchange rights. 

SHIPPING
POLICY
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